1. New lead (0–7 days)
Minute 0 AI call → 15-min SMS → Day 1 email → Day 3 AI call → Day 7 SMS breakup.
2. No-show recovery
+15 min SMS → +2 hr AI call → next-day email with rebook link.
3. Quote sent, no reply
Day 2 SMS → Day 4 AI call → Day 7 email with limited-time incentive.
4. Past customer 90-day reactivation
SMS check-in → AI call with tailored offer → email with review request.
5. Trial-to-paid (fitness, SaaS)
Day 3 SMS milestone → Day 5 AI call → Day 7 email upgrade offer.
6. Abandoned cart / abandoned booking
+1 hr SMS → +6 hr email → +24 hr AI call.
7. Referral request
7 days post-service SMS with review link → 14 days email with referral bonus.
Pairs with the sales follow-up automation playbook.
Want to see it live? Book a 30-min Legion AI demo.