Studies from Invoca and Marchex show that 60%+ of callers hang up after 45 seconds of hold. For SMBs, that's direct revenue in the trash.
The three-layer setup
- Layer 1: AI voice agent answers every ring, 24/7.
- Layer 2: Instant intent detection — pricing, booking, or human transfer.
- Layer 3: Warm handoff with full context if a human is needed.
Related: the 5-minute speed-to-lead rule.
Want to see it live? Book a 30-min Legion AI demo.