AI voice agents can 10× your outbound capacity — but the FCC and FTC treat an AI-generated call the same as a human call. Get compliance wrong and one complaint becomes a $500–$1,500 statutory penalty per call.
The 6 rules that matter most
- Prior express written consent for marketing calls to mobile numbers.
- Scrub against the National DNC list before every campaign.
- Honor opt-outs within 10 business days and store proof.
- Call only 8am–9pm in the recipient's local timezone.
- Identify the caller and business in the opening seconds.
- Disclose AI usage in states that require it (CA, FL, TX have active rules).
How Legion enforces this by default
Legion's dialer auto-checks numbers against the DNC, enforces local-time windows, records consent, and drops calls to any number that has previously opted out — across every workspace campaign.
Related: AI voice agents for small business.
Want to see it live? Book a 30-min Legion AI demo.